We built this for
ICCU
Accounts, loans, card services, fraud protection — powered by AI that understands credit union member support inside and out.
☎ (712) 530-5655US number • Call to try the voice agent
Try the Chat Agent
Ask about accounts, loans, card services, fraud protection, or anything a credit union member might need help with.
In production, the widget's appearance and behavior are fully customizable to match your brand.
Try the Voice Agent
Same AI, same knowledge -- just over the phone. Call to experience what your members would hear.
(712) 530-5655US number • Available 24/7
In production, voice connects to a number of your choice with custom hold music and routing.
What Lorikeet Can Deliver for ICCU
Built around real member scenarios -- account questions, loan applications, fraud alerts, digital banking, and the everyday financial support your 775,000+ members ask about.
Accounts & Membership
Checking, savings, CDs, and membership questions handled instantly. Members can learn how to open an account with just $30 to join -- no confusion, no wait times.
Loans & Mortgages
Auto loans, home mortgages, personal loans, and competitive rate questions. Lorikeet walks members through options and next steps without the back-and-forth.
Security & Fraud Protection
24/7 fraud monitoring, card controls, and zero liability coverage. When a member reports a lost card or suspicious charge, Lorikeet responds immediately with clear next steps.
Digital Banking
Mobile app, Zelle, VideoChat, bill pay, and online banking questions. Lorikeet guides members through digital tools so they can bank on their terms.
Credit Monitoring
Free credit score access via SavvyMoney, credit report questions, and score improvement tips. Members get clear answers about their financial health without needing an appointment.
Deploy in Days
This entire demo -- account support, loan guidance, fraud help, voice and chat -- was built in hours. Your production launch can be just as fast.
How we built this for you
This demo? Built from scratch for ICCU. Real logic for real member scenarios.
Mapped Your Scenarios
Account openings, loan applications, card services, fraud reports, digital banking help, and credit monitoring -- all handled with dedicated logic.
Added Your Knowledge
ICCU products, membership requirements, rate information, branch details, digital banking features, and security policies -- all instantly searchable by the AI.
Set the Safety Controls
No unauthorized account access. No off-brand responses. Sensitive financial topic handling. Every response stays accurate, helpful, and within your policies.
Went Live
Chat and voice are working right now. Ready to connect to your actual member data, core banking systems, and service workflows.
Ready to Add the World's Best CX AI?
Connected to your actual member data. Handling real support volume across accounts, loans, and card services. This sandbox is just the start.
Finish Setting Up Your Sandbox